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Viewing posts in the Customer Success category

To Bridge the Gap between Travel and Work, Pack Allego for Your Next Road Trip

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This blog is written by Kate Hewig, a member of Allego’s award-winning Customer Success team. In the past, even a salesperson’s most productive travel days were chock-full of downtime, especially when going through (or to) destinations with poor or nonexistent WiFi connections. Unless you brought stacks of collateral to review on the plane or in your hotel room, you might not get the chance to make any last-minute needed refinements to your talking points, or refresh your memory on the latest features. With just a few minutes of planning and prep, though,... Continue Reading

Helping Sales Teams ‘Get Their Stories Straight’

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Consistent messaging is a must for optimizing sales. However, it’s also one of those goals that’s easy to set, but not so easy to achieve. Over the years, I’ve seen lots of sales teams struggle to speak the same language when it comes to their products—to get their stories straight and keep them straight. Here’s where sales learning and coaching platforms help. Easy-to-find Sales Learning Content When you’re onboarding new reps, one of the biggest challenges is getting them the product information they need when they need it—i.e., yesterday. These platforms make... Continue Reading

How to Get Rock Star Sales Reps to Train Their Peers

Whether we like to admit it or not, watching reality TV competitions can be addictive. Shows like “The Voice” or “Chopped” put up some of the biggest numbers when it comes to ratings and viewership because it’s fun to get a candid glimpse into how the best and the brightest do what they do. Similarly, candid videos that show off the best work by our most talented colleagues are fun to watch, too (and fun for them to create). And they provide a powerful means to teach skills… including sales skills. That’s... Continue Reading

4 Ways to Get your Salespeople Comfortable on Camera

A young Carly Simon once fainted head-first into a table full of businesspeople eating pasta because she was so overcome by stage fright. Performance anxiety can trip up even future mega stars, so it’s easy to see why a salesperson might not love the idea of their manager critiquing their performance on camera. Team members sensitive to getting on camera often experience anxiety at the thought of using a modern learning platform. Here’s some tips and tricks I’ve picked up which you can use to help them get more comfortable: Think YouTube,... Continue Reading