The Missing Link Between Learning and Results

The Missing Link Between Learning and Results

Business results aren’t created by learning alone but by applying, refining, and reinforcing skills in the flow of work.

As organizations shift to skill-based development, learning and enablement leaders are under increasing pressure to prove that practice translates into measurable performance. The challenge isn’t delivering more training, it’s ensuring people apply what they learn where it matters most.

In this session, Lena Finch, VP of People & Culture at Allego, shares how leading organizations are connecting skills, coaching, and reinforcement to real business outcomes. You’ll discover how to:

  • Connect learning programs directly to the skills sellers need to succeed
  • Empower managers to coach, reinforce, and develop employees in the flow of work
  • Turn training into lasting behavior change
  • Move beyond one-time onboarding with continuous, skills-based development
  • Use AI Role Plays to encourage real-world performance development

You’ll leave with a practical framework for building a performance culture that balances accountability with growth and connects skill development to business success.alances accountability with growth and turns development into measurable impact.

Speaker:

A woman with straight, shoulder-length blonde hair smiles at the camera. She is wearing a dark top over a patterned shirt, embodying the spirit of leading organizations and redefining performance against a light gray background.

Lena Finch, VP of People & Culture at Allego

Lena leads People and Culture at Allego, and strives to foster an inclusive environment where employees thrive and understand their impact to the organization. She orchestrates talent management strategies, steering the company’s growth trajectory while nurturing employee development. Lena has a proven track record of guiding rapid-growth companies and championing a values-driven approach to recruitment and retention.

Her greatest drive stems from her role as a strategic and empathetic leader, collaborating closely with employees and managers across all levels to advance both talent and business outcomes.

With diverse HR experience across multiple industries, she holds a Bachelor’s in Business Administration from Bridgewater State University and an MBA from Curry College. Additionally, she contributes her insights and expertise to the University of Vermont’s Women in Leadership advisory board.

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