How to Transform Your Onboarding for Today’s Hybrid Workforce

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The last two years have brought about some fundamental changes to sales enablement. With onboarding, not only has the process changed, but so has its importance. With hybrid work environments, it’s harder for organizations to impart their culture on new hires, as well as provide an environment where they can efficiently and effectively learn how to perform their job.

It calls for a new level of onboarding that goes beyond getting employees up to speed quickly. New hires must also feel connected to the company, embrace the values of the organization, and feel empowered in their jobs. If you can provide that, employee satisfaction and retention will increase.

Brandon Hall Group research shows  the highest-performing organizations have onboarding that is streamlined, uniform in process but specific to the employee’s role, and has clear operational goals attached to those processes.

Join Cliff Stevenson, Principal Analyst, Talent Acquisition of Brandon Hall Group, and Mary Charles, Senior Director of Sales Enablement of Allego, as they discuss strategies, best practices, and technology that will allow your organization to:

  • Scope and structure your sales onboarding to maximize relevance and retention
  • Understand how to develop an optimized onboarding process (not just technology or programs)
  • Capture and curate a just-in-time knowledge library that activates self-guided learning
  • Turn your onboarding program into an employee retention tool
  • Use a learning platform to accelerate the onboarding process, create community, learn from subject matter experts, receive coaching and feedback from mentors, and more, all at scale

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cliff stevenson headshotCliff Stevenson, Principal Analyst, Talent Acquisition, Brandon Hall Group
Cliff came to Brandon Hall Group in 2015 from the Institute for Corporate Productivity (i4cp) where he was a senior analyst since 2012. His experience as a human capital research analyst has focused on talent acquisition, data and analytics, performance management, retention, and attrition. Before joining i4cp, he was the head of HR for a Boston RPO firm. Cliff received his Master’s degree in Organizational Development from Suffolk University and Bachelor’s degree in Psychology from the University of South Florida.



mary charles new headshotMary Charles, Sr. Director of Sales Enablement, Allego
Mary is a successful sales enablement leader with over 20 years of experience in the software industry including roles at Salesforce, IBM, and Unica. She specializes in leveraging modern learning techniques and tools to enable and train global software sales teams to achieve revenue objectives in a fast-paced, competitive environment.



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