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Allego Introduces Call Coaching, Bringing Conversation Intelligence And Inline Coaching To Real Customer Interactions Captured Within Its Learning And Readiness Platform

Allego, provider of the market-leading learning and readiness platform for sales and other business-critical teams, announced the availability of Call Coaching, a new capability powered by conversation intelligence that combines insights with action, giving enablement and training teams deeper visibility into the impact of their efforts. By automatically importing and analyzing all recordings of reps’ conversations with prospects and customers, executives and managers now have visibility into real-world performance and the ability to act on those insights to drive targeted coaching and training, all within Allego’s learning and readiness platform.

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