Refract is Now Allego Conversation Intelligence

Uncover what's working in your sales conversations to boost performance & revenue

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How does conversation intelligence boost performance & revenue?

Faster ramp time to top performer
0 %
Increase in revenue
0 %
More reps hit quota
0 %

Capture
Capture

Capture every conversation with your customers for a clear vision of the truth behind each and every deal. 84% of buyers say reps convey value ineffectively when selling virtually. Search, listen, tag and share for an accurate view of what's working and what's not.

Coach
Coach

Review, coach and share the most valuable, revenue defining moments from conversations. Spot mistakes and uncover opportunities using your actual call data. Understand the DNA of your sales interactions that lead to successful outcomes.

Close
Close

Share real-time call data and insights to tweak, coach teams and replicate what you know is effective. Use the insights unique to your business for data-driven decision making. Improve performance, revenue and successful outcomes using call data as your compass.

For Inside Sales

What do your top performers do differently?

Trust your data, not big data. What leads to successful outcomes from your calls? What do your top performers do differently?

AI-driven analysis that reveals success - Our AI Insights unlocks conversation intelligence, revealing the DNA of calls that lead to successful outcomes and revenue.
Data-driven performance coaching - Understand how each rep is performing in their conversations, extract the coachable insight to replicate top performers.
Level-jump performance and results - Coach based on the truth learned from your data. Build on what works, replicate and repeat for accelerated performance and revenue.
For SaaS Sales

Find the conversations and moments that matter

A ‘Google’ style search of the contents of every call and demo. Find the moments where revenue is won and lost – the mistakes, missed opportunities and playbook moments to share and learn from.

Search for topics, words or phrases - Prospect name checked a competitor? Mentioned pricing? Want to recap on pain points or key objectives discussed? Simply search by keywords or phrases to recap instantly.
Filter to find what you need - Filter through calls based on call type, date, rep or team to quickly access the information you need to review.
See your call data - Use call insights such as talk time or questions asked to continually review and refine.

Trusted by the World's Best Companies

Close More Deals with Allego Conversation Intelligence

“John Richardson, Director at ExP Recruitment shares how his team have been able to unlock what top billers in the team do differently, using Allego Conversation Intelligence. Removing the need to manually listen to each and every call has enabled ExP to find key moments to replicate across the team, leading to better performance and more placements.”

John Richardson, Director of Sales

“Roel De Wever and Charlie Ceustermans from Rydoo used to manually record and review their teams calls ad-hoc. Implementing Refract they now check, grade, and review calls quickly and accurately, coaching reps on areas for improvement, and dramatically improving the quality of handover between teams.”

Roel De Wever, Head of Account Management

“Lisa Kalner Williams, Sales Enablement Manager at Agorapulse shares how she uses Allego Conversation Intelligence to empower her sales team with the tools they need to succeed. According to Lisa, Day-to-day, there is no better way to capture competitive intelligence, positioning and feedback than listening to a call, analysing the data and coaching teams based on that data.”

Lisa Kalner Williams, Sales Enablement Manager

“John Richardson, Director at ExP Recruitment shares how his team have been able to unlock what top billers in the team do differently, using Allego Conversation Intelligence. Removing the need to manually listen to each and every call has enabled ExP to find key moments to replicate across the team, leading to better performance and more placements.”

John Richardson, Director of Sales

“Roel De Wever and Charlie Ceustermans from Rydoo used to manually record and review their teams calls ad-hoc. Implementing Refract they now check, grade, and review calls quickly and accurately, coaching reps on areas for improvement, and dramatically improving the quality of handover between teams.”

Roel De Wever, Head of Account Management

“Lisa Kalner Williams, Sales Enablement Manager at Agorapulse shares how she uses Allego Conversation Intelligence to empower her sales team with the tools they need to succeed. According to Lisa, Day-to-day, there is no better way to capture competitive intelligence, positioning and feedback than listening to a call, analysing the data and coaching teams based on that data.”

Lisa Kalner Williams, Sales Enablement Manager

Resources for Today’s Modern Teams
eBrief

The Sales Conversation Intelligence Playbook
Webinar

The 2022 Guide to Intelligent Sales Enablement – Conversation Intelligence, Virtual Coaching, and Content Recommendations
eBrief

10 Ways to Stop Losing Winnable Deals

Integrations

Allego Conversation Intelligence connects seamlessly to the systems you already use with our out-of-the-box integrations. To explore integration solutions for your business, book a demo or see our library of our existing integrations.

See all of our integrations

Every conversation, call, demo, meeting and email contains a treasure trove of insight

Accelerate revenue & successful outcomes
Accelerate revenue & successful outcomes

Listen back on conversations at speed to profile where revenue is won and lost. Coach, replicate and repeat.

Boost rep performance & ramp new hires
Boost rep performance & ramp new hires

Coach teams to develop faster by replicating top-performers and collating ‘conversation triggered’ learning & resources.

Uncover 'Voice of Customer' & market
Uncover 'Voice of Customer' & market

Strategically craft messaging & positioning business-wide, based on the unfiltered voice of customers and prospects.

 

Unlock the black box of your revenue conversations

How many pivotal moments of your sales team’s calls, demos, and meetings are lost, forgotten about, never to be seen or heard again? Moments where revenue is won or lost, and the learning opportunities they offer- gone forever. That can change today. Schedule a Demo Now.